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Shipping and Shop Policies

Ship Worldwide

Average Production Time: 1-2 Business Days

Production times are subject to change during major holiday seasons.

Domestic (USA): Shipping up to 2-5 Business Days
Canada: Shipping up to 4-8 Business Days
International: Shipping up to 10-18 Business Days
Puerto Rico / Hawaii: Up to 7-12 Business Days


Shop Policies

Processing / Shipping Times:

Processing Time: Number of days it takes to process & package items for mail pickup.
Shipping Time: Number of days it takes mail to get package from us to your door.
Shipping time is estimate only, not guaranteed delivery date.
Delays with shipping carriers are out of our control.
For need by date, you must message us prior to ordering.

Logo Printed Processing Time: 2-3 Business Days
Embroidery Processing Time: 2-3 Business Days

Guarantee Date / Rush Order:

Some orders can upgrade to rush shipping if wanted.
You must message before purchasing for approval to receive a custom listing for this upgrade.

Any Changes to Order (Including Address):

If any change needs to be made to your order, message us.
We will alter if possible, but no guarantee changes can be made.
Please check all information including address before ordering.

Questions / Reply Time:

Our reply time is 24 hours. M-F 9-5 PST only.
We reply to messages in order received & as soon as possible, but reserve weekends, nights, and holidays for our families.

Please only send 1 message or it can delay reply time.

Return / Cancel Order:

Orders are not eligible for returns and/or refunds once items begin processing and/or are shipped.

For any issues with an order, please message us.