❤ Thoughtfully Coordinated Gift Set: The birthday girl will receive a beautifully curated set, all customized with the same unique design, making it not only practical but also a truly personal and memorable gift tailored specifically for her. Perfect for those who appreciate thoughtful details functionality.
❤ Stylish Jewelry Box: This compact and chic jewelry box, with soft protective lining, is perfect for keeping her rings, earrings, bracelets, and necklaces safe and organized both at home and on the go.
❤ Eco-Friendly Tumbler Design: Personalize this 40oz tumbler with a unique design to make it truly yours, blending style and functionality for an on-the-go hydration experience tailored just for you.
❤ Silk Sleeping Mask: Ensure a restful night's sleep with a luxurious sleeping mask that blocks out light, helping her relax and wake up refreshed.
❤ Elegant Lipstick Case: A sleek and convenient case for carrying her favorite lipstick, perfect for adding a touch of glamour to her purse and ensuring her lipstick stays protected.
FAQ
Delivery
Processing Time: Number of days it takes to process & package items for mail pickup:
Logo Printed : 1-2 Business Days
Embroidery : 2-3 Business Days
Yes, Vanessa Rosella ships worldwide.
Domestic shipping in the USA typically takes 2-5 business days.
The average production time is 1-2 business days, but it may vary during major holiday seasons.
Yes, but you must message Vanessa Rosella before purchasing to get approval and a custom listing for the upgrade.
Contact Vanessa Rosella immediately. They will try to make changes if possible but cannot guarantee it.
Orders are eligible for returns or refunds. Contact with us if there are issues with your order.
We take responsibility for lost or damaged packages during shipping. If your package is lost or damaged, please contact us for a free replacement or refund.
Shipping to Canada takes approximately 4-8 business days.
International shipping typically takes 10-18 business days.
Refunds and Exchanges Policies
We accept returns within 30 days of purchase. Items must be unused, in original packaging.
Contact our customer service team via email or phone to start the return process. They will provide instructions and a return shipping label.
No, all items are eligible for return including custom-made, personalized items.
Refunds are processed within 5-7 business days after we receive and inspect the returned item.
Yes, exchanges are accepted within 30 days of purchase. Contact customer service to arrange the exchange.
We cover return shipping costs if the return is due to our error (e.g., wrong or defective item). For other returns, the customer is responsible for shipping costs.
If your item is damaged or defective, contact us immediately for a free replacement or full refund.
No, we do not charge a restocking fee for returns.
If you receive the wrong item, contact us immediately, and we will arrange for a replacement or refund at no additional cost.
You just need to provide the order number.
Bags Quality
Typically takes 1-2 business days.
Yes, the bag is very sturdy.It can be used it to carry books and groceries. It's well-made and of high quality.
Yes, it’s perfect for holding books.
It is suitable for both carrying by hand or as a shoulder bag.
Yes, it includes a matching black, stiff insert to keep the bottom sturdy and prevent collapsing.
Yes, XL bags come with zippers, while large size bags have an open top.
Yes, it's really sturdy.
Yes, it's perfect for a weekend trip.
Yes, we can print your logo or write any text on the bag.
Please check the product images for specific size details.